Shared mental models and perceived proximity: a comparative case study

Purpose The aim of this study is to understand how virtual teams experience perceived proximity. Existing literature suggests that proximity can be achieved through quality communication and increased identification. However, not much known as these two may within the context teams. Design/methodology/approach authors address their research question a comparative case study, with help software developers adopt subset from Constructivist Grounded Theory Method procedures for purposes coding potential explanations regarding teams' differences in perceptions Findings authors’ shows shared mental models support team members identify values team. Quality easier when shares dynamic evolving understanding tools collaboration. also draw attention importance work organised influence temporal dimension on beyond organisation collaborative work. Originality/value value found its contribution towards development formal connection between models, empirically grounded, which holds an explanatory addressing supported rather than compromised.